By placing an order with us, you agree with the following:

Repairs

We only offer repair services. By placing an order with us, you agree to not pursue any action—legal or personal—demanding any sum that is greater than the monies paid to us for service, and agree to hold harmless SrsReflash and any persons or companies associated with the services we provide.If you sent us a part using our repair & return service option, we are not responsible for any missing items that were shipped to us or after we shipped back to you.

Liability & Safety

SrsReflash and any persons associated with SrsReflash  is not responsible for the cost of any third party services, including shipping, repair work, diagnostics, or installations. SrsReflash and any persons associated with SrsReflash cannot be held liable for any situations that may cause personal injury, additional costs, or death. As the customer, you assume all responsibility associated with the removal, installation, and usage of a re-manufactured/repaired item, or any item that we return to you. Proper maintenance and repair procedures are important for the reliable function of all motor vehicles, vehicle saftey components, and the safety of any occupants, and are not the responsibility of SrsReflash or any persons associated with SrsReflash . When installing any electrical part or performing repairs, standard safety procedures, such as the use of proper tools and equipment, are required . The installer must test whether the parts will function properly and assumes all risks. SrsReflash and any persons associated with SrsReflash is not liable for any risk-threatening situations including cost, personal injury, death and/or anything associated within. 

Shipping

You agree to ship all items to us at your own expense & risk. We are not responsible for un-deliverable packages, as well as lost, stolen and damaged items. It is your responsibility to insure your package. Your shipping expense is not refundable, no exceptions. If a refund is to be issued anytime in the future, it will only include the service cost you paid to SrsReflash and any persons associated with SrsReflash, your shipping expense will not be reimbursed. We ship all of the items back uninsured. It is your responsibility to request that your items are shipped back insured in written form. We are not responsible for any undelivered packages to you, as well as lost, stolen and damaged items.

Communications

Any communication that occurs between you and us is our property. Communication includes, but is not limited to, e-mail, fax, images or photos, phone, and direct verbal conversation. SrsReflash and any persons associated with SrsReflash uses information conveyed by these means to help with the repair process.

Privacy

SrsReflash and any persons associated with SrsReflash may collect personally identifiable pieces of information such as, your name, phone number, email address, and home address.The web site may use third party services to gather anonymous statistics regarding online traffic, including cookies and web beacons. In addition, SrsReflash and any related third party providers may use transparent GIF files, or pixels, for the purpose of site management and tracking.

Contact Us

If you have questions about any of the items listed in these terms and conditions, please contact us. Thanks

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